If you don’t use online banking or you can’t find your bank on the list
Not all banks let you share your statements digitally. If you can’t see your bank on the list, send us a message through this chat. One of the team will help share your bank statements another way.
If there’s a delay in connecting to your bank
Sometimes there can be technical issues with the banks when sharing digital statements, and it can be slow to connect. If it’s taking a while, send us a message through this chat and our team can help you that way.
Connecting your bank accounts and sharing digital statements does not impact your credit rating and it won't affect your enquiry if there are problems connecting.